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5 Important KPIs That POS Solutions Track In Retail Sales

Posted by: Amogh Balaji
An illustration of a woman arranging the blocks of the acronym ‘KPI’

5 Important KPIs That POS Solutions Track In Retail Sales

Retail businesses have set targets to achieve on either a daily, monthly, or yearly basis. To achieve them, numerous marketing and sales strategies are devised and put into effect. As they are in motion, they may not always bring about the desired results. In those times, the measurement of KPIs plays a major role in understanding what is going right and what is going wrong.

Analyzing the right KPIs helps you achieve business goals faster. They unveil a great deal of information about the health and performance of your business. In this article, we discuss the 5 important KPIs that POS solutions can effortlessly track in retail sales.

What promotions are working

Promotion campaigns aim at garnering more customers. A few examples of promotions include combo offers, loyalty programs, discounts, and more. To know which campaigns are working exceptionally well, POS systems systematically record the type of promotions customers use during checkout. The software then consolidates this data and presents them in an easy to interpret format.

What products are best selling/least selling

Having a sufficient number of items in the inventory is essential for the growth of your business. But what matters more is what goods your inventory is stocked with. It’s no use having items that customers don’t buy. POS systems can help you find out what items are best selling and least selling. Using this information, you can stock up on items that are in demand.

Top-performing employees

Recognizing top-performing employees in your store helps boost employee morale. You can do this by rewarding top performers with incentives. Monitoring employee activity manually is laborious. Point of Sale software solutions can autonomously track the productive, break, and idle hours of your employees. The data the software collects will help you reward the right employees.

Items that are frequently exchanged

If you have products that are defective, customers are highly likely to exchange or return them. When it happens all too frequently, it can hamper your store’s profits. Tracking those products among all the other products you sell can be difficult. On the contrary, POS software solutions can keep a comprehensive record of the items that were exchanged.

Sales performance

Lastly, POS systems can measure the performance of your sales over a specific time period. They give you an elaborate picture of when your store made the most number of sales and when it made the least number of sales. This will give you an idea of the time and day on which your store receives the most number of customer footfalls.

Summing up

Measuring the appropriate KPIs is crucial to the success of your retail business. And Point of Sale software solutions can do it accurately. The reports they produce give you complete insights into how your business is performing. After which, you can optimize various areas of your business for higher returns.

Looking for a POS software solution that can track all your store metrics and more? Then get SmartPOS. It is our cutting-edge POS solution that helps you grow your retail business in no time. Contact us to know more.

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