There’s more to merely stocking up on medicines and selling them to customers on-demand in pharmacies. Many processes exist between them. What effectively connects all of the processes that occur in pharmacies is efficient management practices. Sales, staff, inventory, customer service, and more require sound management.
Having the right and sufficient stock of medical goods is crucial in pharmacies. After all, they are stores on which the well-being of people depends. Discrepancies in procuring supplies disrupt operations, and in turn, hamper customer satisfaction.
Pharmacy managers need to oversee various aspects of the pharmacy workflow to ensure smooth activities. Manually carrying out those responsibilities can be cumbersome. On top of that, manual management opens up a lot of room for errors. The downside of faltering operations is not only lesser goods sales. It also raises unnecessary expenses.
Pharmacy POS systems combat the challenges of running a pharmacy. They also allow you to provide excellent services in return for exceptional profits. While they are a must-have, there are some mandatory features worth looking for when you buy one. We discuss what they are in this article. Let’s begin.
How a POS system improves pharmacy operations
A pharmacy Point of Sale software solution goes a long way in boosting the prospects of pharmacies. It helps streamline operations with ease.
A POS solution for pharmacies makes managing inventory, sales, and more as simple as pressing a few buttons. Its automation functions and comprehensive controls let you handle daily activities with precision and speed. The outcomes of purchasing a pharmacy POS application are:
- Reduction in unnecessary expenses
- Enhances customer satisfaction
- Improves staff productivity
- Boosts shopping experience
- Monitoring of retail activities in real-time
To achieve these outcomes, you need more than just a POS system. You need a POS system with five mandatory features. Let’s take a look at what they are.
Five essential features to look for in your pharmacy POS software
Keeping a constant track of the latest developments in your pharmacy can be difficult. For example, a stock that is nearing its expiry dates. Forgetting to notice that results in the accumulation of redundant inventory that is no longer sellable. With push notifications, you won’t need to check the dashboard or logs frequently. You will receive urgent alerts on your POS – be it on a smartphone device, desktop, or tablet.
Making informed decisions is a vital aspect of ensuring smooth operations in pharmacies. And to make the right call, it helps to know how sales are faring in the store. That includes knowing what customers are saying about your service, what customers are frequently buying, and what aspects of your business require improvement. Getting to know all of this is a walk in the park when your POS system can generate reports.
Your employees play a significant role in determining the quality of your pharmacy operations. The more effectively you manage them, your store will not only have enough staff, but they will also be productive. Ensure that your pharmacy & healthcare POS has an employee management module. Using that, you can manage employee work shifts, view productivity reports, check-in, check-out time, and more.
Automate inventory management
Missing to refill the stock can have adverse consequences on store operations. To stay more organized, you can automate the replenishment of your inventory. POS systems having this feature allow you to set the minimum levels for medical goods. When stocks dip below those levels, the software automatically sends out purchase orders for those goods.
The inventory in pharmacies is complex. Looking up where your stocks are on your shelves can be a daunting task. An effective way to combat this problem is by making sure your POS system has search filters. Using them, you can look up your inventory by medicine type, expiry date, date of purchase, and more.
There are many pharmacy POS systems in the market. But not all of them have the essential features for efficiently managing pharmacies. We offer a world-class POS solution for pharmacies called SmartPOS. Besides having a wealth of features, it is easy to use, fast, powerful, and cloud-enabled. Contact us to know more.