Stores that use a retail Point of Sale solution outperform establishments that don’t use one. There’s no doubt about that. The software application is a must-have. It acts as a central hub to manage a wide range of operations in a retail store. Manually overseeing store areas like inventory, accounts, sales, customers, and employees is a cumbersome task. On the flip side, a Point of Sale solution reduces the complexity of managing them.
Purchasing a suitable retail POS application for a retail business can be overwhelming. The market offers many types of retail management software systems. Each of them has unique features, some having more than the other. Investing in a POS application that has the most features is futile. Because there’s a good chance that many features won’t be put to use, and the software can be expensive.
Whether you’re looking to upgrade your existing POS or want to purchase one, we help you find the best retail POS software in this article. Let’s get started.
What is a POS system?
A POS system is a digital retail management ecosystem that consists of software and hardware.
Together, the two core components streamline the process of overseeing and regulating retail operations. This software system simplifies managing retail activities, no matter how complex they are. That said, purchasing an unsuitable POS system hinders productivity and operational efficiency. So it is crucial to pick a software solution that is the best and suits your retail management needs.
Let’s go over the 5 tips that will help you find the best retail POS software for your store.
How to choose the best POS solution
Regardless of what size your retail business is, small or big, these tips will help you find the best POS software.
Collate operational pain points
The purpose of purchasing a POS system is to eliminate operational bottlenecks and accelerate productivity. Putting together a list of pain points your store faces from time to time helps choose an application that satisfies the POS system’s purpose. Some common pain points retail stores experience are:
- Information silos
- Lack of visibility into the inventory
- Slow billing process
- Inaccurate order fulfillment
- Delay in making crucial management decisions
- Low customer satisfaction
List the POS features that will be important to you
The modules in POS systems make managing retail activities a simple process. You may find some of them highly useful and some of them redundant. Implementing a POS solution that contains many redundant features will add to your cost unnecessarily. Here are some features that many stores find essential:
- Inventory management
- Employee management
- Customer relationship management
- Notifications system
- Monitoring and reporting
Consider business mobility
Next, factor in the ways in which you run your business. Think about business flexibility. Do you only sell products in a brick-and-mortar store? Or do you also sell items on the go? The answers to these questions will help decide if you need a mobile POS or a desktop POS. A mobile POS lets you:
- Accept payments on the move
- Scan barcode tags using the phone’s camera
- Manage retail activities from anywhere at any time
- Control your store operations with just a few thumb swipes and taps
Know what payment types you want to accept
Today, there are many payment methods besides cash. Having the technology to accept multiple types of payments improves sales. It also enhances customer satisfaction. Popular payment types include credit/debit card and mobile wallet payments. Knowing what transactions customers in your region use aids you in choosing a suitable POS application and hardware.
Figure out what integrations you need
POS systems have different integration capabilities. When you know what integrations your workflow will find useful, narrowing down on the best POS is easier. The POS of leading stores integrate with the following:
- Barcode scanners
- Bluetooth printers
- Electronic cash drawers
- Third-party software applications
- Ecommerce sites
Buying a POS system is a long-term investment. Implementing the best POS solution in your store will save you from upgrading and replacing it for about five years. With the five tips in this article, you can make an informed purchase decision.
Are you looking for a robust POS software system? Then get SmartPOS. It has flexible pricing, is feature-packed, secure, and user-friendly. Take your retail business to the next level. Reach out to us to know more.