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Why Choose An Integrated POS System Over A Manual POS System For Your Departmental Store

Posted by: Amogh Balaji
Why Choose An Integrated POS System Over A Manual POS System For Your Departmental Store

POS systems are a boon in retail stores. Long gone are the days of using spreadsheet software and paper-based tools. Digital technology has transformed the way in which retail businesses operate. POS systems are indomitable. Top-performing retail establishments are highly reliant on these digital solutions. Implementing them in any store simplifies carrying out daily tasks.

There are two types of POS available in the market – integrated and manual. While they come with different price tags, the integrated system is far superior to the manual system. If you need to make a choice between them, choosing the integrated solution over the manual one offers your departmental store several benefits. We discuss what they are in detail.

What is a manual POS system?

A manual POS system is a standalone software application. Its functions are akin to a cash register. The system can only track what is sold from the store. To manage other store activities like processing payments or managing inventory, you will need to use disparate systems.

This type of POS system requires extensive manual input. While it tracks sales, any additional information requires human intervention. For example, you will need to manually mark transactions as paid after completing transactions. There are several caveats to this POS solution. Let’s take a look at what they are.

Drawbacks of manual POS systems

The limitations of manual Point of Sale software include:

  • Workflow bottlenecks – This POS application cannot communicate with other systems. It creates information silos.
  • Error-prone – Moving, interpreting, and managing retail data between multiple systems increase the chances of errors occurring.
  • Slow operations – Switching between systems, extensive manual input, searching for data, and more hinders operational efficiency.

These drawbacks significantly hamper retail business prospects.

What is an integrated POS system?

Unlike manual POS systems, integrated solutions encompass many features in a single location. They include inventory management, customer management, employee management, payment processing, accounts management, and reports generation. Integrated POS systems eliminate using separate systems, streamlining all retail operations.

This POS system synchronizes different areas of your departmental store activities. It gives you a bigger picture of the quality of day-to-day proceedings. As a result, the software enables you to manage your store efficiently and quickly. Let’s go over why the integrated POs system is better than the manual one.

Advantages of integrated POS systems

Seamless communication

Integrated POS software communicates with POS terminals. It transmits information such as how much money the customer has to pay and the payment mode. So employees needn’t enter the amount manually, preventing errors. When the transaction is complete, the software automatically saves it as paid.

Real-time data

The software displays store data in real-time, enabling you to make informed decisions. Data include inventory information like what is available and is fast-depleting and what employee is making the most commissions. All this data converges and is viewable in the software’s dashboard.

Business insights

Integrated POS systems track and maintain a comprehensive log of the activities taking place in your store. Such as developments in inventory, sales, and customer behavior. The application then consolidates and processes all of this information into meaningful business insights. They allow you to make smarter business decisions.

Integrate with third-party apps

While the software consists of a plethora of cutting-edge retail management modules, it can expand its functionalities even more. If you’re using third-party apps for managing loyalty, a separate CMS, or such, then the application can integrate with all of them.


Integrated POS systems are capable of automating several critical retail tasks. For example, you can configure the software to automatically place orders when items fall below a specific quantity level. Furthermore, the application can look up a customer’s purchase history and recommend products for upsells.

Summing up

An integrated POS system packages all crucial retail management functions into a single powerful application. Managing departmental store operations is easier using an integrated solution rather than a manual one. Invest in one today to unlock brand new prospects and possibilities in your store. Let our experts at SmartPoint walk you through SmartPOS – the best department store POS software for your needs. It is fast, powerful, secure, and reliable. Contact us to learn more.

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