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SmartPOS > FAQ


Frequently Asked Questions

SmartPOS helps you efficiently track your expenses, profits, inventory and more. This enables you to quickly optimize your operations for higher rewards.

Our POS software has a unique feature known as offline billing. Whenever you have network issues, transactions are stored in the device and synced up to the cloud when the internet is working again.

Absolutely, the data obtained from business operations are regularly backed up to a cloud server. They are also secured by the latest safety protocols.

SmartPOS connects with barcode scanners, bluetooth printers, touch screens, cash drawers and more.

Yes it can, you can create promotional offers, discounts and customer loyalty rewards. With this feature, you can attract more customers to your business.

We offer comprehensive tutorial videos that teach you to use all the features of SmartPOS.

No, you can access SmartPOS on the go using compact portable devices such as bluetooth scanners, printers and mobile phone applications.

SmartPOS is compatible on all devices, be it desktop, smartphones or tablets.

We offer two subscription packages. With regular subscription, you can host your data on our cloud server. With an enterprise subscription, you can host your data on your own private cloud server.

Certainly. With elaborate reports about what items from your inventory are performing well, their longevity and more, you can optimize your business for enhanced returns.

Our point of sale software solution is sculpted for retail, distribution and enterprise domains. We also develop custom POS solutions.

SmartPOS uses advanced barcode systems, that is both tags and scanners, to instantly add items to cart and help customers checkout in a jiffy.

Our POS accepts cash, cheque, credit/debit card and digital wallet payments.

With SmartPOS you can efficiently manage your inventory, purchases, sales, users, accounts, customer relationships and reports.

Our software solution can complete transactions offline. Even when your servers are down, you can continue to uninterruptedly bill your customers.

Not necessarily, SmartPOS can accept transactions offline. However, you will need an internet connection to sync up transactions to the server.

With SmartPOS’s features, you can ensure sufficient stock of customer-centric inventory and bill customers quickly with the payment mode of their choice.

If your business requires inventory, customer, employee, sales, accounting and marketing management, then the answer is, certainly.

All retail businesses including fashion, sports, electronics, restaurant, cosmetics, grocery and more.

SmartPOS can reveal valuable insights on the products customers purchase the most, on how much revenue your business is making, how you can optimize your expenditure, and more.

Yes, you can customize various elements of the Point of Sale software that suits your preference.

SmartPOS can accept multiple payments types such as cash, credit/debit card, and mobile wallet payments.

Our Point of Sale system can generate GST reports, inventory reports, customer management reports, and more.

Absolutely. The software allows administrators to track employee productivity, work hours, manage leaves, and work shifts.

Yes. In addition to that, it supports GPS, NFC, and RFID devices.

Yes. Our POS system will continue to work even when our server is down. When you’re back online, SmartPOS uploads the offline data to the server.

Yes. Our POS system is Absolutely. You can export the data into various file formats such as XLS and CSV.

You can collect and store comprehensive information about your customers in SmartPOS. That includes the customer’s name, address, contact number, e-mail, payment details, and more.

SmartPOS is cloud-enabled. You can access it from any computer, smartphone, or tablet by entering SmartPOS’s URL.

No, SmartPOS is a universal POS billing software for all types of retail stores.

SmartPOS can generate various types of reports including sales reports, customer reports, and inventory reports.

Yes, SmartPOS is a flexible retail management solution that can adapt to your specific requirements.

SmartPOS is designed for all types of retail stores - be it apparel, grocery, sports, or any other.

SmartPOS allows exporting files in CSV and XLS formats.

It takes a few hours to get it up and running. After that, it is ready for business.

SmartPOS runs on desktops, mobile phones, tablets, and laptops flawlessly.

Our retail billing management software can integrate with barcode scanners, Bluetooth printers, electronic cash drawers, and more.

SmartPOS generates sales, purchases, inventory, items, and GST reports.

Yes, SmartPOS allows customers to provide feedback through star ratings and smileys.

Yes, you can provide loyalty points to customers based on the value of their purchases, visits, and more.

SmartPOS can integrate with eCommerce platforms such as GoDaddy, Woocommerce, WordPress, and BigCommerce

Our Point of Sale system is best suited for apparel and footwear, electricals and electronics, hypermarket and departmental, lifestyle and fashion, pharma and healthcare, specialty, supermarkets, and grocery stores.

Absolutely. SmartPOS is designed to accept transactions even when you’re not connected to the internet. Once your network is back on, the software syncs the transaction data to your server.

In addition to managing retail activities, SmartPOS is also an excellent tool for distributors to manage everyday operations.

SmartPOS supports multiple types of currencies including the Indian Rupee and US Dollar. You can change the currency SmartPOS uses with just a few clicks.

Yes, we have a comprehensive library of how-to-use SmartPOS videos on YouTube.

The number of users that access SmartPOS depends on the package you purchase. You can upgrade it at any time later.

Yes. By configuring the APIs of the third-party apps, you can use them seamlessly with SmartPOS.

Absolutely. No more spending time on calculating extensive GST values.

Yes. You can access SmartPOS over the internet on any device that supports a browser.

The number of users that can operate SmartPOS depends on the package your purchase.

Absolutely. On top of that, SmartPOS generates reports about customers, sales, promotions, employees, and more.

Yes. Please reach us via phone or email and we can schedule a demo session at your convenience.

SmartPOS is designed to handle the management needs of all types of retail businesses.

SmartPOS can integrate with devices like electronic cash drawers, Bluetooth printers, and payment terminals.

Yes. SmartPOS requires basic processing power to run and can run on virtually any PC.

The cloud version of SmartPOS backs up retail data at frequent intervals automatically.

Absolutely. Administrators have the privilege to specify what areas of the software different user roles have access to.

Yes. You can import and export files in XLS, CSV formats, and more.

SmartPOS can process cash, debit/credit card, cheque, and mobile wallet payments.

Yes. SmartPOS requires basic processing power to run and can run on virtually any PC.

The cloud version of SmartPOS backs up retail data at frequent intervals automatically.

Absolutely. Administrators have the privilege to specify what areas of the software different user roles have access to.

Yes. You can import and export files in XLS, CSV formats, and more.

The minimum system requirements to run SmartPOS are Windows XP, 512 MB RAM for the POS terminal, 2GB RAM for the server, SQL server enterprise 2005, 20 GB HD space, and high-speed PC/server.

Yes, SmartPOS combines the management of offline and online sales channels into a single application.

Our customer support team is quick to respond to all your queries about the software after purchase.

Yes, we deploy updates regularly to add new features and implement new security protocols.

Absolutely. You can import files in formats like CSV and XLS.